Email & Follow-Up AutomationFollow-ups and appointment reminders: why we'd start with Moosend. Job done: this is the moment your review request should go out automatically.
Reminders and review requests on autopilot
Want appointment reminders and review requests to go out without anyone in the office sending them? Start with Moosend.
Our pick
Moosend
An email tool known for affordable automation. Set up reminders and review requests once, then let them run.
- Automated reminder emails before each job
- Review requests after the job is done
- Visual workflow builder, no code
Plain link, not an affiliate link. Check current plans on Moosend's site.
Presenters are AI-generated.
The follow-up flow we recommend
- Job bookedAdd the customer to your Moosend list with the job date.
- Day before: appointment reminderDate, arrival window, tech name, and how to reschedule.
- Job done: tag "completed"This starts the review workflow.
- Next day: review requestA thank-you and one direct link to your Google review page.
- A few days later: one reminderOnly if they haven't clicked. Then stop.